Archive: the Balanced Scorecard is a learning and engagement tool

The Balanced Scorecard ≠ A Report Card

I’ll admit it. Back in 1997, when my employer decided to start using the Balanced Scorecard, we used it as a report card. What did that look like? Well, we rolled up indicator results to get a strategic objective performance score. And then strategic objective performance scores were rolled up using a weighting formula to […]

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