Archive: how defining your ultimate stakeholder outcome helps your organization demonstrate its true value

What Stakeholder Outcome(s) is Your Organization Ultimately Accountable for Delivering?

More often than not, when I ask the leaders of public sector healthcare and social service organizations this question, they can’t give me a straight answer. Sometimes, I get a blank stare or (frequently) they object to my question. What do I mean, what stakeholder outcomes are we accountable for delivering? Outcomes are difficult to […]

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