Archive: business performance measurement

Is Your Balanced Scorecard All That It Can Be?

The balanced scorecard is a truly powerful tool for business results achievement – I know because I have seen it make a significant contribution to the success of many different organizations. Actually, I’ve seen it AND I’ve experienced it (as an employee in a dedicated balanced scorecard organization). However, sometimes I feel like I know […]

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Avoid the Dark Side of Measurement

  Assuming your organization has business measures in place, how does it use business performance results? What is the reaction when actual performance is below target – I mean seriously below target? Does everyone run for cover, hoping to avoid pointing fingers and executive tirades? If you answered yes, then you and your organization are […]

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